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In this keynote, you will learn the new common-sense rules of effective communication on digital teams across business silos, levels, backgrounds and regions, and the nuances of Digital Body Language will help your teams innovate faster and further, together.

We live in a world of endless meetings and emails and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t working to unlock better value in our business. In this session, Erica Dhawan helps you learn new insights and tools to accelerate the connected power of teams and be more effective in a digital workplace.

Discover the exact strategies to build 21st century teams that defy the odds.

When leaders want to break team silos, drive exponential growth and innovate through teamwork, they call Erica Dhawan.

Erica is a globally recognized leadership expert, bestselling author and advisor on 21st-century teamwork, collaboration and innovation. Dubbed the “Oprah of Management Thinkers” by Thinkers50, she was awarded a coveted spot on their list of the world’s top 50 management and business thought leaders in 2021, and Global Gurus named her one of the top 20 management experts around the world. In an increasingly digital world of business where work practices change at a blistering rate, Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness.

Erica Dhawan is the author of two books published by Macmillan/St. Martin’s Press, including the immediate Wall Street Journal bestseller Digital Body Language: How to Build Trust and Connection, No Matter the Distance in which she decodes the new signals and cues of effective collaboration and teamwork in a digital-first human workplace. Daniel Pink called the book “an indispensable guide to a business world turned upside down by video calls, group texts, and remote work.” Her first book, co-written with Saj-nicole Joni, was Get Big Things Done: The Power of Connectional Intelligence, which General Electric’s CMO called “the guidebook for making the most use of your networks to spark change and meaning.”

Named one of the management thinkers most likely to shape the future of business, Erica frequently appears in Harvard Business ReviewForbes and Fast Company and is host of the award-winning podcast Masters of Leadership. Rated #1 on the Top Women Keynote Speakers of 2020, Erica uses the power of storytelling and humor paired with research findings to provide audiences with interactive, refreshing, practical strategies for modern innovation-driving teamwork. 


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In 'Digital Body Language,' Erica Dhawan explores the evolving nature of communication in a digital age. With traditional body language obscured by screens, the book reveals the new signals and cues that have taken their place, impacting how we understand each other. Combining research and storytelling, Dhawan decodes these signals across genders, generations, and cultures. She emphasizes the importance of careful reading, clear writing, and effective video or phone calls in fostering connection. From conferences to daily emails, the book offers insights and solutions to build trust and clarity, providing a guide to navigating the intricacies of modern communication.

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In 'Get Big Things Done,' Erica Dhawan and Saj-nicole Joni introduce Connectional Intelligence as the 21st-century skill for achieving remarkable accomplishments in today's competitive landscape. Beyond smarts and passion, Connectional Intelligence blends knowledge, ambition, and human capital to create global connections that yield unprecedented value. This ability enables individuals to drive innovation, foster collaboration, and implement solutions to complex challenges in diverse domains like business, sports, academics, health, and politics. The book showcases examples of people leveraging Connectional Intelligence to make significant impacts, offering a guide to harnessing this skill and becoming a powerful force for change.

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