Managing Bias
Managing Bias
In a changing world, the organizations that thrive are those that know how to identify their assumptions and evolve. When it comes to connecting with different communities, it becomes fundamental to identify the thinking patterns that undermine deeper partnerships. One of the behaviors that pose the deepest problems is bias. In its quest to understand the world more quickly, the human brain creates all kinds of shortcuts that prevent it from understanding others more fully. By recognizing how pervasive these biases are and by learning how to manage them, we can improve connections with customers, coworkers, and communities.
Key Takeaways
- Identify characteristics of bias
- Recognize common examples
- Survey best practices for managing them
- Brainstorm new strategies
